Terms of Frankly CareTM

Here you will find the general terms of use of Frankly Care™. We have tried to write them as clearly as possible.

If anything is unclear, you are always welcome to contact us.

Updated: [date]

Safe reassurance
to everyday life.

Created to protect.
Built to let go.

2026

About Frankly

Frankly Care™ is provided by Frankly Insure ApS.

Frankly Care™ allows you to protect selected products from damage, accidents and other incidents depending on the specific coverage.

These terms describe how Frankly Care™ works and what rights and obligations you have as a user.

Using Frankly Care

By using Frankly Care™, you agree to the terms and conditions described here and in the associated insurance conditions.

If you do not agree to these terms and conditions, you should not use Frankly Care™.

What is Frankly Care™

Frankly Care™ allows you to add insurance coverage on the products you want to protect.

You only pay for the products you choose to cover. You can add or remove products from your coverage at any time.

The exact coverage depends on the product and the associated insurance conditions.

When does the coverage apply

Coverage starts when a product has been added to your Frankly Care™

.Coverage continues as long as the subscription is active and payments are made.

If the subscription is terminated, coverage for the associated products will stop.

What does Frankly Care™ cover

Frankly Care™ typically covers:
• sudden injuries
• bad luck
• malfunctions
• other events depending on the product category

The exact coverage can be found in the specific insurance conditions for each product category.

If something breaks

If a product breaks, you can report a damage via Frankly.

We will review the case and assess it according to the applicable
insurance conditions.

If the product is repairable, we will usually opt for repair.

If the product cannot be repaired, the product may be replaced with:
• the same product
• an equivalent product
• or a product of equivalent or higher value

The concrete solution depends on the situation and the condition of the product.

Price and payment

The price of Frankly Care™ depends on:
• the product
• value of the product;
• product category

The price is always clearly stated before the coverage is activated.

Payment is made on an ongoing basis via the payment method registered in your account.

Termination

You can terminate Frankly Care™ at any time.

When a coverage is terminated, the protection on the associated product ends.

Termination may be made through your Frankly account or through the channels Frankly makes available.

Abuse and fraud

Frankly Care™ does not cover damage caused by:
• deliberate damage
• fraud or abuse
• illegal use of the product;

In such cases, coverage may cease.

Changes in terms

Frankly may update these Terms from time to time.

If significant changes are made, users will be informed.

The latest version of the Terms will always be available on this page.

Contact

If you have any questions about these Terms or to Frankly Care™, please feel free to
to contact us.

Ondersteuning: [email]
Phone: [phone number]