# Pricing - get your price in under two minutes | Frankly

> Pay monthly or yearly, with no lock-in. See what Frankly Care costs for your things, and exactly what it covers.

Source: https://franklyinsure.com/en/pricing

35,000+ others are already using Frankly.

35,000+ are already using Frankly

## You know what you're paying.  
And why.

You choose what you want to cover. No package solutions. No unnecessary surcharges. Just one price per product - based on what you actually own.

[See my price](https://postpurchase.frankly.insure/login?distributorId=13e6f798-5cb2-4245-985d-df1c5c1c38eb&reference=frankly-landing-page)

90%+

Claims approved

30 min

Typical response time to a claim

1 min

Typical phone response time

4.6

Trustpilot Score

### At Frankly, there are no rabbits in the hat.

You can always see what you're paying,  
What it covers and what happens if you need us.

You see the price before you say yes.  

You know exactly what it costs before you decide.

What you see is what you pay.

No additional fees. Only one monthly price.

Your price. Based on your things.

The price follows your product or the size of your home.

The price does not change.

The price you get is the price you keep. No adjustments.

The price doesn't change.

The price you get is the price you keep. No adjustments.

You can always change your mind.

Add something new. Remove something you don't use. Or stop altogether.

### The price depends on what you want to protect.

Frankly works a little differently than classic insurance.  
Instead of one big package, you only pay for what you want to protect.

[See my price](https://postpurchase.frankly.insure/login?distributorId=13e6f798-5cb2-4245-985d-df1c5c1c38eb&reference=frankly-landing-page)

Product

#### Price depends  
on the product.

A bicycle and an espresso machine are not the same thing. That's why we price them differently.

The value

#### The value  
matters too.

The higher the value a product has, the greater the risk can be. This is reflected in the price.

Category

#### Different products.  
Different risks.

Electronics, appliances and means of transport have different risk profiles. Therefore, the price also varies.

### This is protecting others like you with Frankly.

Frederik has Frankly CareTM on his Macbook Pro.

It costs him 32 kr. a month.

Frederik A. Hemmingsen

Been using Frankly for 2 years and 8 months

Did you know?

90%+ of all claims are approved.

Clara has Frankly CareTM on her bike and dog, Joey.

It costs her 79 kr. a month.

Clara Nyström

Been using Frankly for 3 years

Electronics

Laptop  
Tablet  
Monitor  
Headphones

Simon has Frankly CareTM on his iPhone 17 Pro.

It costs him 30 kr. a month.

Simon Olesen

Been using Frankly for 5 months

Appliances

Washing machine  
Dishwasher  
Tumble dryer  
Robot vacuum cleaner

Asker has Frankly CareTM on his robot vacuum cleaner.

It costs him 12 kr. a month.

Asker F. Andersen

Been using Frankly for 1 year

Kitchen appliances

Espresso machine  
Airfryer  
Blender  
Electric kettle

Selma has Frankly CareTM on her washing machine and dishwasher.

It costs her 34 kr. a month.

Selma Jensen

Been using Frankly for 2 years

Bikes

E-bikes  
Bikes  
Cargo bikes

Frederik has Frankly CareTM on his Macbook Pro.

It costs him 32 kr. a month.

Frederik A. Hemmingsen

Been using Frankly for 2 years and 8 months

Did you know?

90%+ of all claims are approved.

Clara has Frankly CareTM on her bike and dog, Joey.

It costs her 79 kr. a month.

Clara Nyström

Been using Frankly for 3 years

Electronics

Laptop  
Tablet  
Monitor  
Headphones

Simon has Frankly CareTM on his iPhone 17 Pro.

It costs him 30 kr. a month.

Simon Olesen

Been using Frankly for 5 months

Appliances

Washing machine  
Dishwasher  
Tumble dryer  
Robot vacuum cleaner

Asker has Frankly CareTM on his robot vacuum cleaner.

It costs him 12 kr. a month.

Asker F. Andersen

Been using Frankly for 1 year

Kitchen appliances

Espresso machine  
Airfryer  
Blender  
Electric kettle

Selma has Frankly CareTM on her washing machine and dishwasher.

It costs her 34 kr. a month.

Selma Jensen

Been using Frankly for 2 years

Bikes

E-bikes  
Bikes  
Cargo bikes

### What people usually ask.

Let's be absolutely clear, and otherwise you just call.

30 min

Typical response time to a claim

1 min

Typical phone response time

[Contact Customer Experience](mailto:contact@franklyinsure.com)

Alex, Nicolai and Bence are standing by to help.

How do I find my price?

Pick the product you want to cover and you get the price straight away. It is stated in your policy schedule before you say yes, and the first month is free.  
  
You pay monthly, and the agreement runs one month at a time.

How much does Frankly typically cost?

It depends on the product. A phone and a washing machine do not cost the same to cover, because the price is set from what the product is worth and which category it falls into.  
  
You always see the exact amount before you confirm. No bundled prices, no setup fee.

What decides the price?

Three things: what the product cost, which category it belongs to, and which cover you choose.  
  
The purchase price is also the ceiling for compensation, so the price is tied to what you can be paid out. Your excess is stated in the policy schedule alongside the premium.

What happens if something breaks?

We repair the product, or we replace it with one of equivalent specifications. Repairs are carried out by a repairer we have approved, and we use original parts where possible.  
  
Compensation can never exceed the purchase price you paid. How many claims you can make per cover year is stated in your policy schedule.

Are there hidden fees?

No. There are two amounts: your monthly premium and your excess. Both are stated in the policy schedule, and the first month is free.  
  
The excess is paid to the claims administrator before the repair starts. Beyond that we charge nothing. If we change the terms, you are told at least 30 days in advance.

Can I cancel whenever I want?

Yes. The agreement runs one month at a time and only renews as long as the premium is paid.  
  
For the first 14 days you also have a right of withdrawal. Write to shopper@franklyinsure.com before the deadline. If the product is insured through a leasing or rental agreement, different rules apply.

How do I get access to my Frankly account?

You log in to My FranklyTM with the email address you used when you took out the insurance. The link sits at the top of the menu.  
  
Your policy documents are emailed to you as well. Questions about the policy itself go to shopper@franklyinsure.com.

Can I add more things later?

Yes. Each product is insured on its own, and only the equipment listed in your policy schedule is covered. Add something and you get a new schedule and a price for that product.  
  
The price of what you already cover does not change.

30 min

Typical response time to a claim

1 min

Typical phone response time

[Contact Customer Experience](https://postpurchase.frankly.insure/login?distributorId=13e6f798-5cb2-4245-985d-df1c5c1c38eb&reference=frankly-landing-page)

Alex, Nicolai and Bence are standing by to help.
